Transport solutions for hotels and travel agencies
Enhance your clients’ experience with safe and efficient transport services tailored for hotels and travel agencies.
The challenge of transport in the tourism sector
Travel agencies and hotels face the ongoing challenge of ensuring seamless and stress-free mobility for their clients during their stay. A lack of coordination in transfers can lead to stressful situations for tourists and negatively impact their overall experience.
Features that are transforming transport for hotels and travel agencies
Our platform provides a set of tools specifically designed for hotels and travel agencies looking to improve their guests’ mobility:
- Clear and accessible meeting points: Technology that guides travellers to the exact pickup location, avoiding confusion in airports and stations.
- Real-time tracking: Allows users to see the exact location of their transport and the estimated arrival time, offering peace of mind and confidence. This also helps hotels plan services ahead of time, ensuring rooms, meals, and other services are ready upon guest arrival.
- Fast identification via QR codes: Simplifies passenger identification, speeds up boarding, and improves operational efficiency.
Solutions for Travel Agencies and Hotels
Our platform offers a comprehensive solution to streamline transfer management, enhancing the experience for both travellers and hospitality providers.
Transfers
Each traveller receives a private link allowing them to track their bus in real time and see their meeting point. There’s no need to download an app, simply enter a booking number to access all journey information. This simplifies the process for customers and improves their travel experience.
- Visibility for hotels and agencies: Real-time access to all active routes, vehicle locations, and estimated arrival times.
- Ease of use for drivers: Drivers manage routes and passengers efficiently with an intuitive mobile app.
- Passenger check-in via QR code: Each passenger receives a unique QR code that the driver scans to confirm they’ve been picked up.
Passenger check-in control
This system allows drivers to verify each passenger’s attendance by scanning a unique QR code at pickup.
- Improves accuracy in identifying passengers and avoids pick-up errors.
- Facilitates large group management, ensuring every passenger is accounted for.
- Creates a digital record of passengers, useful in case of incidents or later reference.
- Confirms that all passengers have boarded before departing for the destination.
Route optimisation
Our platform enables dynamic planning and adjustment of routes, making the most of available time and resources.
- Routes are generated based on each service’s specific destinations, reducing unnecessary travel time.
- Operational efficiency is improved by minimising detours and congestion, also cutting down on operational costs.
- Routes can be updated in real time in case of unforeseen events or changes in demand.
- Ensures fast and direct service, enhancing the traveller’s experience and the overall performance of transport services.
Benefits at every stage of the journey
With BatOnRoute, every stakeholder in the tourist transport chain benefits. Our platform optimises transfers, cuts costs, and improves the overall experience for everyone involved.
For tourists
Worry-free mobility
Travellers value comfort and efficiency. BatOnRoute makes each transfer safer and more predictable, allowing guests to enjoy their stay without logistical stress.
- Greater comfort and reassurance knowing their transport is confirmed.
- Real-time information on pick-up points and timings.
- Less stress when moving around an unfamiliar city.
For hotels and travel agencies
Centralised management and efficient service
Hotels and agencies rely on smooth transport to deliver an outstanding guest experience. Our solution simplifies transfer coordination, reduces operational issues, and boosts service satisfaction.
- More efficient, automated transport services.
- Fewer complaints and higher customer satisfaction.
- Increased guest loyalty and positive reviews.
- Better internal service planning, thanks to precise arrival data.
Use BatOnRoute without needing to install additional GPS devices or change your current transport provider.
For transport operators
Greater efficiency and profitability
Transport providers can optimise resource allocation and improve route planning with BatOnRoute, resulting in a more cost-effective and streamlined operation.
- Route optimisation and better resource usage.
- More control and tracking of all transfers.
- Increased profitability and operational efficiency.
Connect With Your Tools
BatOnRoute integrates seamlessly with your hotel or agency’s existing tech infrastructure through CRM, ERP, and custom system integrations. Our platform syncs with your tools to automate processes, improve coordination, and deliver a frictionless experience.
Some of our integrations include:
- Tourism and hospitality CRMs to enhance client management and personalise the service.
- ERPs specialised in travel and hospitality to automate transfer planning.
- Custom integrations via API for tailored solutions to suit your hotel or agency.
Do you have any questions?
Everything you need to know about BatOnRoute
Can I track my transfer from my mobile?
Yes, with any internet-connected device. Through the tracking webpage provided by BatOnRoute and a code given by the hotel or travel agency, the user can monitor the location of the booked service at all times. This way, the client can know the estimated arrival time and see the bus route in real time.
What happens if my flight is delayed?
Typically, transfer companies are aware of potential delays caused by late flights. In such cases, BatOnRoute provides the reassurance of knowing the bus’s location at all times. This way, the client can see if the bus is waiting at the airport or en route to the hotel, and contact the hotel or agency to be picked up upon arrival if no one is at the designated pickup point.
Can I share my route with others?
Yes, the client can share the URL and code so that others can access the tracking of their service. Those with access can follow the assigned service in real time, seeing the bus’s location and estimated arrival time.
Can I manage multiple trips simultaneously?
From the administration panel, the hotel or agency can make all necessary changes to services, including modifying multiple trips at once—for example, moving all travelers from one service to another.
They can also track all scheduled routes in real time and consult each service’s itinerary and occupancy, both planned and actual.
Additionally, BatOnRoute provides an API for making various requests, from uploading new data to retrieving recorded data and historical information.
What if I have multiple transport providers?
The BatOnRoute app allows creating different users for each transport provider.
How does it improve the customer experience?
With BatOnRoute, clients always know the location of their transport. They can manage waiting time at their stop and check the approximate arrival time at their destination. They are also informed in real time of any delays or issues affecting their service.
Can I track my transfer from my mobile?
Yes, with any internet-connected device. Through the tracking webpage provided by BatOnRoute and a code given by the hotel or travel agency, the user can monitor the location of the booked service at all times. This way, the client can know the estimated arrival time and see the bus route in real time.
What happens if my flight is delayed?
Typically, transfer companies are aware of potential delays caused by late flights. In such cases, BatOnRoute provides the reassurance of knowing the bus’s location at all times. This way, the client can see if the bus is waiting at the airport or en route to the hotel, and contact the hotel or agency to be picked up upon arrival if no one is at the designated pickup point.
Can I share my route with others?
Yes, the client can share the URL and code so that others can access the tracking of their service. Those with access can follow the assigned service in real time, seeing the bus’s location and estimated arrival time.
Can I manage multiple trips simultaneously?
From the administration panel, the hotel or agency can make all necessary changes to services, including modifying multiple trips at once—for example, moving all travelers from one service to another.
They can also track all scheduled routes in real time and consult each service’s itinerary and occupancy, both planned and actual.
Additionally, BatOnRoute provides an API for making various requests, from uploading new data to retrieving recorded data and historical information.
What if I have multiple transport providers?
The BatOnRoute app allows creating different users for each transport provider.
How does it improve the customer experience?
With BatOnRoute, clients always know the location of their transport. They can manage waiting time at their stop and check the approximate arrival time at their destination. They are also informed in real time of any delays or issues affecting their service.
Our priority is to increase safety and help you manage routes and users with Bus Tracker
Request information and discover how BatOnRoute optimizes your route management.
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